Terms and conditions

The company that owns Hester Fishing is Hester International which is an American-owned company registered in Poland.


Company No. 320940014
VAT No. PL6711799615



THE LEGALS
These Terms and Conditions apply to the web pages displayed under the hesterfishing.com URL and all other web pages operated by Hester International (together the "Site"). 

Please read these terms and conditions carefully, they will apply to your use of the Site including on-line services available. From time to time we may change these terms and conditions and will post revisions on this Site. We recommend you regularly review these terms and conditions and your continued use of this Site will constitute acceptance of any changes to the website terms. These terms and conditions shall not affect any statutory rights which you may from time to time be entitled to, to the extent that such rights cannot be varied or excluded by law.

You acknowledge that you are solely responsible for all electronic communications sent from your computer to us. You must use the Site for lawful purposes only.

This Site may contain links including hyperlinks which are provided for your convenience and the inclusion of any link does not imply endorsement or approval by us of the linked website, its operator or content and we accept no liability in this respect.

You acknowledge that Hester International makes no representation or warranty in respect of the availability of the Site or that it is error free. You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use this Site. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from the Site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output. You may contact our Customer Services Team at hesterfishing@gmail.com to advise us of any difficulties you may be experiencing with use of this Site.

The use of data that you provide to us or which is collected by us on this Site is governed by our Privacy and Security Policy.

We will not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect and keep confidential your password or account details. You are solely responsible for your password and account and any transactions on your account. 

These terms and conditions shall be governed by and construed in accordance with Polish law, and both Hester International and you agree that any dispute arising under or in connection with these terms and conditions shall be referred to the non-exclusive jurisdiction of the Polish Courts.

 

CONTACT US
If you wish to contact us please do so by either writing to us at the following address: 

Customer Services
Hester International

Towarowa 17/48
78-100 Kolobrzeg
Poland

or you may call us on +48 696095705
or e-mail us at hesterfishing@gmail.com

 

PRODUCTS ADVERTISED ON THE SITE

Prices quoted on the Site for products offered for sale by Hester International's authorised dealers in North America are recommended retail price only, and the actual price charged by your dealer may vary from these prices. 

Prices quoted on the Site for products offered for sale by Hester International directly through the Site are quoted exclusive of postage and packaging, but already include your sales tax.

If a product offered by Hester International itself is not as described, just send a photo of the item to our customer support team at hesterfishing@gmail.com and explain the discrepancy. Hester International reserves the right to modify or alter prices or product specifications in any respect without prior notice.

 

YOUR PERSONAL INFORMATION

Hester International will try to ensure that your details are accurate and kept up to date. Information is collected lawfully and in accordance with the current laws. The information gathered will be kept in accordance with our Privacy Policy.

To update your account information ie, if you change address, log in to your account at the Hester Fishing website and make any alterations required. 

You are entitled to receive a copy of the information we hold about you via an electronic Subject Access Request. Please email us at hesterfishing@gmail.com to begin the request process.

 

BUYING A PRODUCT OR SPARE ON THE HESTER FISHING WEBSITE
All products advertised by Hester International on-line via the Site are sold subject to acceptance of the order by Hester International and availability of the product and are sold by Hester International subject to Hester International's Terms and Conditions of Sale.

Hester International reserves the right to withdraw any product from the Site at any time and we may refuse to process any transaction at any time at our sole discretion.

Where Hester International accepts an order from you to purchase products, the language that shall be offered to you shall be English only.

Step 1
Locate the product or spare you wish to purchase by using the search facility or by browsing the Hester Fishing website and select "Add to Cart”. 

We will check stock levels and if available you will receive a message advising you that the item has been added to your shopping cart. If out of stock you can contact our customer services department to check availability.

After making your choice visit your cart showing the Product Code, Product Description, Product Options (if any), Product Quantity and the Price of the product you selected to add to your cart. Also the cart will show the total number of products selected and the Total price (Excluding Delivery Charges). 

You can view your cart by clicking the cart symbol at the top of the page. To remove/alter cart items click the plus, minus or delete symbol.

Step 2
On the cart page, click the "Continue" button. The Your Information page gives you the Guest Checkout option. You can change the delivery name and address if required but the address must be within the same country as the cardholders address. The information gathered will be kept in accordance with our Privacy Policy.

Hester International will only allow orders to our deliverable countries.  If you country is not available please contact our customer services department on  hesterfishing@gmail.com

Press "Continue" for the next step.

Step 3
Shipping options are displayed with delivery charges. Press "Continue" for the next step.

Step 4
Accept and review your order. Payment and delivery details along with the option to view details of the ordered items are displayed. Review your information and press the “Back” button to make any changes.


Step 5 (payment methods)

Payment via debit/credit card
On our secure payment page with Paypal, please enter all your credit card details. The total amount payable will be displayed. Click "Continue" to finalise your payment details with Paypal.  IT IS NOT REQUIRED TO HAVE AN ACCOUNT WITH PAYPAL IN ORDER TO PAY WITH YOUR DEBIT/CREDIT CARD.

Payment via ACH TRANSFER (for USA residents only)

If you wish to pay from your own bank account directly to Hester International’s USA bank account, please find our payment details below:

Account holder

Hester International

Routing number

084009519

Account number

9600 0000 0053 2286

Account type

Checking

Address of bank

TransferWise

19 W 24th Street

New York NY 10010

United States



Please note we do not collect or store any card data via this website.

 

RETURNS AND EXCHANGES POLICY

Goods can be returned for full repayment (including delivery charge) if they are found to be faulty or if the incorrect item has been dispatched by Hester International within 14 days after receipt of goods. 

Please contact our customer support team at hesterfishing@gmail.com

 

CANCELLATION DETAILS
Hester International endeavour to comply with The Distance Selling Regulations and subject to the provisions being met of our Returns & Exchanges policy, details above, every customer has the right to cancel their order within 7 days of receiving the goods.

 

DELIVERY DETAILS
Some parcels may require a signature upon receipt of goods.

Goods will be delivered as stated below, Hester International endeavours to deliver your items as quickly as possible.

There is a minimum order value of $60 to receive worldwide Free shipping.

 

Overseas Deliveries & Charges
Hester International ships worldwide and the same shipping costs apply for every country in the world.

Any additional duty charges, must be paid by the customer. Should these charges be paid for by Hester International, the customer's payment card will be debited with the additional charge. This will include any additional charges that are made by Hester International to the carrier a $10.00 administration fee may also be levied if required.

  

OUR MANUFACTURER GUARANTEE - WARRANTY POLICY
Hester International products are warranted for one year from the date of purchase against manufacturer defects only. Coverage is valid only with proof of purchase from an authorised Hester Fishing dealer. The Hester warranty program does not cover any damage to your product like scratches, dents and breakage but only where the manufacturing is proved to be defective. Normal wear and tear, damage due to misuse, alteration to the product, or negligence are not covered under this warranty. Any kind of alteration to your product will void warranty.

What is not covered? - Even though the applicable warranty period may not have expired, certain conditions may invalidate Hester International warranty coverage. By way of example, but not all inclusive. Hester International will not issue replacement product or credit for returned products that have experienced:

* Excessive use
* Any type of abuse or mistreatment
* Use of other manufacturers replacement items
* Any kind of alteration
* Any kind of neglect
* Normal wear and tear

There may be consumer rights applicable within your country that is different to any/all of the above. In all such cases Hester International will abide by the local governing laws. Your statutory rights are not affected.

INTELLECTUAL PROPERTY RIGHTS
All copyright and other intellectual property rights in the design, text, photographs, graphics and other material appearing on the Site, and the selection and arrangement thereof belong to Hester International or its licensors. ALL RIGHTS RESERVED. 

Permission is granted to copy electronically and to print in hard copy portions of the Site to the extent reasonably necessary for your own private, non-commercial use, including placing orders with Hester International or otherwise using the Site as a shopping resource. Any other use of materials on the Site, including copying for purposes other than those noted above and any modification, distribution, or republication of any kind without the prior written permission of Hester International is strictly prohibited. 

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